Privacy Policy
Effective January 1, 2026
AJ West Palm Beach Concrete & Masonry, westpalmbeachconcreteandmasonry.com, support@westpalmbeachconcreteandmasonry.com
Who this policy covers
AJ West Palm Beach Concrete & Masonry is a masonry contractor in West Palm Beach, FL. This policy explains what information we collect when you use our website, call us or ask for an estimate, and what we do with it.
It applies to every page on our site, from the home page to our service and city pages. If you want to know more about who we are, our About page covers that.
What information we collect
We only collect what we need to answer you and quote your job. Most of it comes straight from you when you fill out our contact form, call us or email us.
Contact details such as your name, phone number, email address and the address of the property where the work would be done.
Job details you choose to share, like the type of work, photos, measurements or notes about the problem you're seeing.
Basic technical information your browser sends when you visit, such as your device type, browser, the pages you viewed and roughly where you're visiting from. This comes through cookies and analytics tools, covered below.
We don't ask for payment card numbers, Social Security numbers or other sensitive financial details through this website.
How we use your information
We use what you send us to reply to your request, set up an estimate, plan and schedule the work, and follow up on a job we've done for you.
We use the technical information to see which pages people find useful and to fix anything that isn't working, so the site stays easy to use on a phone or a computer.
We don't sell your personal information, and we don't rent or trade our customer list to anyone.
Cookies and analytics
Cookies are small files a website stores in your browser. Our site may use them to keep pages working properly and to count visits, so we can tell how people find us and which pages they read.
Some of this is handled by outside analytics services that collect the same kind of browsing information on our behalf. They see general activity on the site, not the details of your job.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
Who we share it with
We share information only when it's needed to do the work or run the business. Our contact form runs on a third-party form service, so what you type into it passes through that service before it reaches us.
We may also share details with suppliers or trade partners when your job needs them, with the office that issues a permit when a project calls for one, or with authorities when the law requires it.
Anyone we share with gets only what they need for that purpose.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep proper business and tax records. Information from a request that never turned into a job is kept for a shorter time and then deleted.
Analytics information is usually kept in summary form and isn't tied to your name.
How we protect your information
We keep your information in password-protected accounts and limit who on our team can see it. No website or email system is perfectly secure, so we suggest you don't send anything through the site you'd want kept strictly private.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal or business reasons, and if so we'll tell you why.
You can also ask us to stop contacting you at any time, and we'll take you off our list.
Depending on where you live, your state may give you more rights over your personal information. We'll honor those requests as the law requires.
Children's privacy
Our website is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when the way we run the site changes. The current version will always be on this page, and using the site after a change means you accept the updated policy.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (561) 220-1584 or reach us through our contact page. We respond within 1 business day.
Tell us what you're asking for and how you'd like us to reach you, and we'll take it from there.